Privacy Policy
Last updated: 3/12/2026
1. Introduction
Qualo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, password, and any other information you provide when creating an account
- Financial Information: Brokerage account data and investment holdings that you choose to connect through our SnapTrade integration
- Payment Information: Billing details processed through Stripe, including subscription information
- Usage Data: Information about how you access and use our service, including IP address, browser type, and device information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your subscription
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Third-Party Services
Our service integrates with third-party services, including:
- SnapTrade: For brokerage account connections and investment data
- Stripe: For payment processing and subscription management
- Prisma: For secure database storage and data management
These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Data portability
To exercise these rights, please contact us using the information provided in the Contact Information section.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at support@qualo.io or visit our Contact Us page.